TL;DR

Sharlic automates subscription management for integrators working with SaaS licenses, addressing three common profit-killers: missed pricing updates, “zombie subscriptions” (licenses not canceled after customer cancellations), and forgotten customer invoices. By automating pricing adjustments, license cancellations, and invoicing, Sharlic helps integrators protect margins, improve efficiency, and enhance customer trust—ultimately reducing costly errors and maximizing profitability.

In the fast-paced world of SaaS, managing subscriptions effectively is critical to maintaining profitability. Unfortunately, manual processes often lead to costly mistakes that eat into an integrator’s margins. Sharlic offers an automated solution to eliminate three common ways integrators lose money: forgetting to update pricing when licenses become more expensive, neglecting to cancel subscriptions with manufacturers when services are canceled by customers, and failing to invoice customers while continuing to pay for their licenses.

The Challenges

Forgetting to Update Pricing for End Customers

When vendors adjust their subscription pricing, it’s vital for integrators to pass those changes on to their end customers. However, this is often overlooked, forcing integrators to absorb the cost increases themselves. Over time, these unnoticed expenses can significantly erode profit margins.

Forgetting to Cancel Subscriptions with Vendors

Another common issue arises when end customers cancel their services, but the integrator neglects to cancel the corresponding licenses with the software vendor. These unused licenses, often referred to as “zombie subscriptions,” continue to incur costs for the integrator despite generating no revenue.

Failing to Invoice End Customers

In the complex world of subscription management, it’s surprisingly common for integrators to forget to invoice their end customers for active licenses. However, the vendor continues to bill the integrator for these services, leaving them paying out of pocket for subscriptions that should have been revenue-generating.

How Sharlic Automates Solutions

Sharlic tackles these challenges with a suite of automation tools designed to eliminate manual errors and optimize subscription management:

1. Automated Pricing Adjustments

Sharlic integrates directly with vendor’s pricing systems, ensuring that whenever subscription costs increase, those changes are automatically reflected in the pricing passed on to end customers. This eliminates the risk of margin erosion caused by overlooked price updates.

Key benefits include:

• Maintaining profit margins regardless of vendor price changes.

• Saving time by automating price adjustments.

• Providing customers with transparent and accurate pricing.

2. Automated License Cancellations

When an end customer cancels a service, Sharlic automatically notifies the vendor and ensures the license is canceled. This prevents integrators from continuing to pay for unused subscriptions.

With Sharlic, integrators can:

• Eliminate costs for unused licenses.

• Gain clear visibility into active and inactive subscriptions.

• Improve cash flow by aligning payments with actual usage.

3. Automated Invoicing for End Customers

Sharlic’s system ensures that integrators never miss an invoice. By linking subscription data with billing processes, Sharlic automatically generates invoices for end customers as soon as a license is activated or renewed.

This feature helps integrators:

• Avoid losing revenue due to missed invoices.

• Ensure billing is accurate and timely.

• Streamline the invoicing process to save time and reduce administrative errors.

Real-World Savings for Integrators

By automating these three key processes, Sharlic enables integrators to:

• Protect their profit margins: No more absorbing price hikes, paying for zombie subscriptions, or losing money on unbilled licenses.

• Enhance operational efficiency: Automation eliminates the need for manual interventions and minimizes errors.

• Foster customer trust: Transparent billing builds stronger, longer-lasting relationships.

Conclusion

In a business where margins are tight and mistakes are costly, Sharlic’s automated subscription management tools are a game-changer. By addressing pricing updates, license cancellations, and customer invoicing, Sharlic ensures integrators can focus on growing their business while minimizing revenue leaks.

If you’re ready to eliminate these costly errors and maximize your profitability, contact Sharlic today and experience the power of automation in subscription management.