This privacy policy will help you understand how we may collect and use your personal information. This policy also describes your rights and how you can use your rights. You can easily contact Sharlic if you have any questions related to this policy.References to "Sharlic", ”we”, “us” and “our” on this site should be considered as references to Sharlic AB and all of its subsidiaries (if any) and affiliates.Sharlic AB is considered Data Controller of your personal data. Sharlic AB is a Swedish limited company with registration number 559355-7985, registered office and address at Norra Vallgatan 64, 211 22 Malmö, Sweden and email info@sharlic.com.

1. When do we process personal data?

We collect personal data about our customers, in particular, designated contact persons, in order to deliver our services. The personal data includes contact information such as name, phone number, and email address.We also collect personal data when you interact with our services, website, or products, such as when you create an account, make a purchase, or communicate with us. We collect personal data such as name, phone number, email address, company name, payment information, title, country, and type of industry.When visiting our website without registering an account or actively submitting personal data we only collect information that your computer or other devices send to us in connection to access requests and via cookies or other technologies that we use to analyze and improve the use of our website.

2. Why will we collect personal data and based on what legal grounds?

We only process personal data that is necessary to achieve the purposes stated below and only for the time necessary to achieve those purposes. Exactly which personal data we process about you depends on how you as a customer or supplier have interacted with us and which of our services and/or products we provide to you or the company you represent, or which of your services and/or products you provide to us.

Delivery of services and fulfilment of contractual obligations

We collect personal data to perform contractual obligations such as delivery, invoices, payments, and support in accordance with our agreements with you as a customer or perform service and process that you have requested from us.

Legal basis:
Legitimate interest: Fulfillment of the agreement with you or the company/organization you represent.

Development, improvement and quality of our services

We collect your personal information to improve and develop the quality, functionality and user experience of our products, services, operations, and web sites. All personal data for this purpose is anonymized.

Legal basis:
Legitimate interest – Ensure that we are fulfilling obligations in accordance with the agreements we have with you as customer in terms of the functionality and quality of the services that we provide.

Communication and marketing

Personal data may also be collected to perform direct sales and contract process or to communicate with you as a customer.

Legal basis:
Legitimate interest - Fulfilling our obligations in accordance with the agreement that we have entered with our customers and communicating with our customers about our service and any information that pertains to our customers.

Consent - We process personal data as you have given and not withdrawn your consent or not chosen to opt-out of our processing.

Compliance with legal obligations

We process personal data in order to comply with applicable legislation, such as Swedish accounting legislation (Bokföringslagen)

Legal basis:
Fulfilment of legal obligations

Safeguarding of legal interests

We process personal data to defend, establish or exercise any claims in the event of a dispute, for example regarding payment.

Legal basis:
Legitimate interest – To protect and assert Sharlic’s legal rights.

3. How will we collect personal data?

We collect personal data directly from you when you provide it during interactions directly with us at meetings or events, or when you provide it during interactions with our website, services, or products. Additionally, we may collect data through cookies and similar technologies when you visit our website.When asked to provide personal data to us, you can choose not to do so. If you choose not to provide us with personal data that is necessary for us to fulfil our commitments to you, it may lead to us being unable to fulfil such commitments.

4. For how long do we retain personal data?

Delivery of services and fulfilment of contractual obligations

If you are a contact person for one of our customers, we will retain your personal information during the time we have an active business- or contractual relationship with the company you represent and for the twelve months following the ending of such relationship.

Development, improvement, and quality of our services

If you are a contact person for one of our customers, we will retain your personal data during the entire contract period between us and your employer and 12 months thereafter. We only use anonymized and aggregated data for service development.

Communication and marketing

If you are a contact person for one of our customers, we will retain your personal data during the entire contract period between us and your employer. For the purpose of marketing, this is on the condition that you have not previously objected to direct marketing.If you are a contact person for a company that has been flagged as a prospective customer and you have not given consent, we will retain your personal data for no longer than 24 months. This is on the condition that you have not previously objected and opted-out of direct marketing.If you have consented to us processing your personal data for marketing purposes when e.g. attending one of our events, we will retain your personal data for as long as you have not withdrawn your consent or objected to direct marketing.

Compliance with legal obligations

We retain your personal data for as long as we are required in accordance with applicable law. In regards of e.g. invoicing, we are required to retain personal data for seven years.

Safeguarding of legal interests

In case of a dispute we retain your personal data as long as necessary for us to defend, establish or exercise any claims.

5. Your rights

You have the right to access, rectify, or delete your personal data. You can also object to the processing of your data and request its portability.

6. How we share your personal data

We may share your personal data with third-party service providers who assist us in providing our services. We do not sell your personal data to third parties.We may share your personal data with: companies supplying technique, storage services, administrative tools, crm tools, financial services, authorities that request personal data.All recipients with whom we share personal data within the EU are companies which we cooperate with and have signed Data Processing Agreements (DPA) with. All recipients with whom we share personal data with outside of the EU are companies which we cooperate with and signed Data Processing Agreements with, and comply with the Privacy Shield Framework or any other such framework approved by the EU.The personal data will be used in order to fulfill service delivery. We may process personal data and share it with recipients globally that help us deliver our service and run our business, subject to Data Processing Agreements (DPA). We may also share aggregated usage statistics.In a reorganization or sale of our company or assets, your data may be transferred, subject to the acquirer accepting the commitments made in this Statement and compliance with applicable law.

7. How do we protect your personal data?

We implement technical and organizational security measures, consistent with GDPR and industry standards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to personal data is provided only to those who need it to perform their duties.

8. Changes of this Privacy Statement

We may update this privacy policy from time to time. Any changes will be reflected on this page, and we may also notify you through email or other communication channels.